Shipping policy
We will process, and ship ordered Products as soon as possible, but not later than thirty (30) business days, unless another delivery period has been agreed. In most cases, the ordered Product is shipped within 3 business days.
Once the ordered Product has been shipped, you will receive tracking information in the shipping confirmation email provided. We are not responsible for lost Products due to a shipping address that is provided incorrectly. Delivery to a PO Box is not possible. The customer is asked to first contact the shipping company indicated in your confirmation email, if the ordered Product has not arrived within the indicated shipping time.
Shipping and delivery dates are an indication only and should never be seen by the customer as a strict deadline.
The risk of any damage, loss, and depreciation of ordered Products rests with us until the moment of delivery of the Product to the Customer at the address provided by the Customer, unless agreed otherwise.
The Customer is required to inspect the received Product for damages. When a delivered Product is damaged or incomplete, the Customer should contact us forthwith.
We may require photographic evidence before damaged or incorrect Products can be returned.
Once the ordered Product has been shipped, you will receive tracking information in the shipping confirmation email provided. We are not responsible for lost Products due to a shipping address that is provided incorrectly. Delivery to a PO Box is not possible. The customer is asked to first contact the shipping company indicated in your confirmation email, if the ordered Product has not arrived within the indicated shipping time.
Shipping and delivery dates are an indication only and should never be seen by the customer as a strict deadline.
The risk of any damage, loss, and depreciation of ordered Products rests with us until the moment of delivery of the Product to the Customer at the address provided by the Customer, unless agreed otherwise.
The Customer is required to inspect the received Product for damages. When a delivered Product is damaged or incomplete, the Customer should contact us forthwith.
We may require photographic evidence before damaged or incorrect Products can be returned.